What are the two exemptions for solicitations under the DO-NOT-CALL rules?

The correct answer highlights two significant timeframes established under the DO-NOT-CALL rules, specifically 18 months and 90 days.

The purpose of these timeframes is to provide specific exemptions for making solicitation calls to consumers who have previously engaged with a company. Under the regulations, if a consumer has made an inquiry or application to a business, the business is allowed to contact that consumer for a period of 18 months following the last interaction. This allows companies to follow up with potential customers who may still be interested in their services.

Additionally, there is a 90-day exemption for calls made to individuals with whom the company has an established business relationship. This relationship might be through a previous transaction or service provided, enabling businesses to reach out to customers shortly after the completion of an engagement without violating the DO-NOT-CALL rules.

These exemptions are critical for mortgage loan originators and others in the financial services industry, as they facilitate ongoing communications with potential clients while balancing the need for consumer privacy. Understanding these timeframes helps originators comply with regulations while still being able to nurture leads effectively.